Privacy Policy
Last updated: January 21, 2026
Effective date: January 1, 2026
Introduction
Welcome to NextXLiving Pvt. Ltd. (“Company”, “we”, “our”, or “us”).
We operate the website https://www.nextxliving.com/ and the NextXLiving mobile application (collectively referred to as the “Platform”).
This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or use our Platform and related services (collectively, the “Services”). By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
We collect the following categories of information:
Personal Information
- Name, age, gender
- Contact details (email address, phone number, address)
- Identity proof (Aadhaar, PAN, or similar, if required for verification)
- Payment and billing information
Usage Data
- IP address, browser type, device information
- App usage data, time spent, features used
- Cookies and similar tracking technologies
Property & Tenancy Information
- Details of rented or managed properties
- Lease or booking details, duration, and payments
Optional Information
- Any additional information voluntarily shared by you via forms, feedback, or customer support
Purpose of Data Collection
We collect and process your data for the following lawful purposes:
- To provide and improve our property management and rental services
- To facilitate bookings, payments, and communication with tenants or owners
- To personalize your experience on our Platform
- To comply with applicable laws and regulatory requirements
- To send notifications, updates, and service-related communications
- For customer support, feedback, and dispute resolution
Consent
By accessing or using our Services, you consent to our collection, processing, and disclosure of your personal data as described in this Policy.
You can withdraw your consent at any time by contacting us at https://www.nextxliving.com/
Data Sharing and Disclosure
We do not sell or rent personal data. However, we may share data with:
- Authorized service providers (payment gateways, maintenance vendors, hosting partners, etc.)
- Legal or government authorities, where required by law
- Affiliates or successors, in the event of a merger or business restructuring
All third-party processors are bound by confidentiality and data protection obligations.
Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes stated above, or as required by applicable law. Upon request or termination of account, we will securely delete or anonymize your data unless retention is legally required.
Litigation, Security, and Compliance
We may retain data necessary to protect our rights, to establish, exercise, or defend legal claims, or to cooperate with law enforcement or regulatory authorities. This includes data retention required or advisable in view of statutes of limitations or regulatory investigations.
Consent-Based Processing
Where we process personal data on the basis of your consent (e.g., marketing communications or non-essential cookies), we retain that data until you withdraw your consent or the data is no longer necessary for the stated purpose.
After withdrawal, we may retain a minimal record of your consent and its withdrawal to demonstrate compliance with legal obligations. More information on cookie retention periods may be accessed in our Cookie Policy.
Data Security
We adopt reasonable technical and organizational measures to safeguard your data against unauthorized access, loss, misuse, alteration, or disclosure.
However, no electronic transmission or storage method is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the following rights under Indian data protection law and applicable regulations:
- Right to access and correct your personal data
- Right to withdraw consent
- Right to request deletion or portability
- Right to grievance redressal
To exercise your rights, please contact us at https://www.nextxliving.com/
Cookies
We use cookies and similar technologies to enhance user experience, remember preferences, and analyze usage patterns.
You can modify cookie settings in your browser, but some features may not function properly if cookies are disabled.
Links to Third Parties
Our Platform may contain links to external websites or applications. We are not responsible for their privacy practices or content.
Please review their respective privacy policies before sharing any personal data.
Children’s Privacy
Our Services are not intended for individuals under the age of 18 years.
We do not knowingly collect data from minors. If such data is inadvertently collected, we will delete it upon notification.
Grievance Officer
In compliance with Rule 5(9) of the SPDI Rules, our Grievance Officer is:
- Name: [Grievance Officer Name]
- Email: insert@nextxliving.com
- Address: 325, Experio Commercial Building Vibhuti Khand, Gomti Nagar Lucknow – 226010
- Phone: (+91) 7617091181
All complaints will be acknowledged within 24 hours and resolved within 7 working days.
Changes to This Policy
We may update this Privacy Policy periodically.
Revised versions will be posted on our website and app with a new “Last Updated” date. Continued use of our Services after such updates constitutes your acknowledgment and acceptance.
Governing Law and Jurisdiction
This Privacy Policy shall be governed by the laws of India, and any disputes shall be subject to the exclusive jurisdiction of the courts at Lucknow, Uttar Pradesh.
Contact Us
For any privacy-related concerns, please contact us at https://www.nextxliving.com/
NextXLiving Pvt. Ltd.
325, Experio Commercial Building
Vibhuti Khand, Gomti Nagar
Lucknow – 226010